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Account16 October 2026 · 2 min read
Forgot your PIN? Here's how to reset it
Use the dashboard forgot PIN flow (email OTP) — no WhatsApp needed, signs out other devices.
Forgot your 6-digit PIN? Reset it from the dashboard sign-in page — no WhatsApp required.
Steps
- Go to the sign-in page.
- Click Forgot PIN.
- Enter your registered email. We'll send a 6-digit OTP.
- Enter the OTP, then set your new PIN.
For safety, changing your PIN signs out any other devices.
Can't access the dashboard?
If you can't reach the dashboard, type forgot pin on WhatsApp for guidance to the web flow.
Try it yourself, on WhatsApp.
Send hi to Aurra on WhatsApp. Onboarding takes a couple of minutes.
Get Started on WhatsApp